How can we help?
Answers to common questions, and a real person at hello@firstsaff.com.
A masjid is missing
Open the app, tap Add masjid, then paste a Google or Apple Maps link, use a photo's location, or drop a pin on the map. Someone nearby confirms it, and it goes on the map.
Prayer or iqamah times are wrong
Open the masjid's page, go to Prayer times and suggest the right times. If you run the masjid, claim the page so your times show as confirmed by the masjid.
The adhan times look off for where I live
Adhan times are calculated for your location. In You → Settings → Prayer you can pick the calculation method your community follows and switch Asr to Hanafi.
I run a masjid
Find your masjid in the app and choose Claim on its page. Once confirmed, you can keep the timetable, photos, events and notices up to date. Need help? Email us.
Something on a page isn't right
Use the flag on any masjid, event, photo or review to report it. Reports go to moderators.
Sign-in problems
You can sign in with Google, with Apple on iPhone, or with an email link. If the email link doesn't arrive, check spam, or try again after a minute.
Delete your account
In the app: You → Settings → Delete account. What gets deleted.